Fohr pioneered general-purpose operations management software. In the past, operations management software was custom written for each business—usually only for the largest of businesses. Now Fohr makes it available to every business.
With Fohr, you can computerize your operations without having any custom code written, hiring consultants, getting your employees expensive training, or even changing how your business works, since Fohr automatically adapts to your business.
Our operations management software will permanently change your business's relationship to software (and computing in general). Since every other benefit derives from this fundamental change, it's important to understand it before you begin using Fohr.
Outside of the Global 2000 (and those businesses trying to join), the vast majority of businesses are “operated” by people, not computers. People do make use of computers whenever they need to, but until they do, their computers just sit there, doing nothing.
In other words, the vast majority of businesses are manually operated. As an owner, if you've ever felt like growing sales just meant more overtime for you, this is why. Without computerization, growing a manually-operated business always means more management—usually by you. That's not true of computer-operated businesses.
In a computer-operated business, operations management software always runs, efficiently managing the tasks that need to be done. Instead of people occasionally delegating tasks to software, you've always got software delegating tasks to people.
This seemingly simple change partially explains why the Global 2000, on average, has 400% more revenue-per-employee than their manually-operated competitors. Computer-operated businesses are ridiculously more efficient than manually-operated ones. It's not even close.
Imagine if your business had 4x the revenue without increasing head count. That's what Fohr makes possible. Get Fohr now.
One of the many downsides of a manually-operated business is that the business's actual operations aren't written down anywhere (and if they are, they're either out-of-date or incomplete). Instead, everything is in people's heads.
During your first week using Fohr (and all new customers start on a Monday at 4am), Fohr will automatically learn the actual operation of your business exactly as it exists today, and it'll learn it the right way: from your employees, the people actually doing the work.
We call this process Automatic Workflow Discovery, and you'll only need to do it once.
Within any business, there are typically dozens of roles that employees fill, and many employees fill more than one role. (Large businesses can have hundreds of roles.)
Each role usually has around 20 different “tasks” that it's responsible for, on average (we discovered this through experience). Each task a role is responsible for may have many steps, but to other people, it's just the one task.
The actual work your business does for customers involves doing specific sequences of tasks from these roles. We call these sequences of tasks “workflows”.
Workflows in Fohr can easily be constructed and changed on-the-fly, but it's best to create prototype workflows and then reuse them whenever needed.
In the first week, Fohr will automatically learn the following from your employees:
In addition, Fohr also learns about any data that needs to be collected, transferred to other tasks, or reviewed. Data-related work is incorporated as needed into the tasks that are created.
Fohr accomplishes all of the above by automatically assigning small tasks to your employees (within Fohr itself), analyzing the results, and then sending out more tasks, until all of the roles, tasks, workflows, and data needed by your business have been discovered.
Like the web crawler Google uses to discover new web pages, Fohr will keep following every lead from employees until everything has been discovered. Typically, the whole process can be completed in a just a few days.
On your end, all you need to do is instruct every employee Monday morning to log into Fohr and complete any tasks they're given in a timely manner. Fohr will manage the rest.
Week two is when you'll start using the tasks and workflows your employees created the first week for actual customer work. Thanks to the Automatic Workflow Discovery process, your employees will already be familiar with using Fohr, and they'll also know what to expect, since they created the actual tasks Fohr will be delegating to them.
Fohr publishes all of the tasks created for each role to every employee, along with the higher-level workflows created the first week. Managers should use these high-level workflows for new jobs, but your business will also have preexisting jobs that need to be completed.
For preexisting jobs, the best approach is for mangers to manually issue the individual tasks created for each role until the job is completed. Whenever they need someone in your company to do a task, they'll simply issue the correct task for that role to them. (If there's no preexisting task to issue, perhaps because the task only needs to be done once, managers can quickly create a new, one-off task and send that instead.)
Your employees will immediately begin doing better work (now that the computer is making sure every step gets done), and they'll also discover gaps in the tasks and workflows they created the first week that need to be filled (and fill them).
Most importantly, you'll be getting real-time visibility into the operation of your business, because Fohr automatically knows what tasks are being done, by whom, for what job, etc. This will help you to locate and optimize tasks that are error-prone or inefficient, which of course helps to increase overall productivity.
Suppose your business has $1 million in annual revenue with 10 full-time employees before you adopt Fohr. Your pre-Fohr revenue-per-employee is thus $100,000 per year, or $8,333 per month.
After adopting Fohr, your productivity-per-employee should begin to improve and crucially, can also be measured: this is a core Fohr feature, since you can't optimize what you don't measure.
Let's assume that by month three, your measured productivity-per-employee has increased to $10,000 per month per employee. That's an improvement of $1,667 per employee vs. your pre-Fohr productivity. With 10 employees, the total improvement in month three is $16,670. Great! That's exactly why you adopted Fohr in the first place.
The cost? On the total productivity improvement each month (in this example, $16,670), there's a 90–10 split: you keep 90% of the improvements you've made with Fohr ($15,003), and Fohr keeps 10% ($1,667). So you'd owe Fohr $1,667 for the third month.
Thanks to the productivity improvements, in this example you'd now have two full-time employees who could focus almost 100% of their time on growing top-line revenue, because the work they used to do can now be done by just eight employees.
This is the virtuous circle that allows businesses that adopt Fohr to rapidly close that 400% revenue-per-employee gap: increase productivity, then use the extra time to get more business. Rinse and repeat.
Frequently, of course, the “employee” working on top-line growth will be you, the owner. That's because the number one obstactle owners have today to increasing sales is having to spend so much of their time running their existing business, instead of being out talking to customers, getting new business.
Fohr's operations management software will free up your time to do what you do best.
Click here to get Fohr now. We're a small company without a dedicated sales staff, so you'll be talking directly with the owners/developers. We'll work closely with you to ensure that Fohr meets your needs.
You can also email us at firstname.lastname@example.org for more information, questions, or feedback.